Terms & Conditions and Refund Policy
Welcome to Jonny Concept Technology – Your Reliable IT & Gadgets Store!
By accessing and using our website (www.jccomputersgadget.store), you agree to abide by the following Terms and Conditions. Please read them carefully before making any purchase.
Terms & Conditions
- General: This website is owned and operated by Jonny Concept Technology. By using this site, you agree to the terms of use and all applicable laws governing online transactions in Nigeria.
- Product: Availability All products listed on our website are subject to availability. In the event an item becomes unavailable after your order, we will notify you promptly and offer an alternative or full refund.
- Pricing: Prices on our website are listed in Nigerian Naira (₦). While we strive for accuracy, we reserve the right to correct any pricing errors at any time before or after an order is placed.
- Order Processing & Delivery: Orders are processed within 24-48 hours.
Delivery timelines vary depending on your location and the courier service used.
Delivery within Lagos typically takes 1-3 business days, while nationwide delivery may take 3-7 business days.
- Payment: We accept Bank Transfers and other approved payment methods at checkout.
Full payment must be made before orders are processed and shipped.
- Warranty: Products sold may come with manufacturer warranties (where applicable). For UK Used gadgets, please note that warranty coverage is limited and details will be stated on the product page.
Refund & Return Policy
We want you to be satisfied with your purchase, but we also want to maintain a fair business process.
- Return Eligibility: We accept returns ONLY under the following conditions:
Wrong Item Delivered: If you receive a different product from what you ordered.
Dead on Arrival (DOA): If the item is completely non-functional at the point of delivery.
Visible Physical Damage: If the item arrives with noticeable external damage (must be reported within 24 hours of delivery).
- Non-Returnable Items: We do NOT accept returns for:
Change of mind after delivery
Software & Digital Products
Used and Physically Damaged items caused by customer
Accessories such as Cables, Chargers, and Batteries (unless DOA on delivery)
- How to Request a Return To initiate a return:
Contact us within 24 hours of receiving your item via WhatsApp/Call: 07032858007 / 08072279337 or email: info@jccomputersgadget.store
Provide clear pictures or video evidence of the issue.
Return the product in its original packaging, with all accessories intact.
- Refund Process: Once we receive and inspect the returned item:
If the return is approved, we will issue a refund or exchange within 7-10 business days.
Refunds are processed via Bank Transfer to your provided account details.
Contact Information For inquiries, returns, or complaints, please contact us:
Email: info@jccomputersgadget.store
Jonny Concept Technology – IT Solutions That Work!